Our Commitment
Shepard Consulting, LLC is committed to ensuring digital accessibility for people with disabilities. We are continuously improving the user experience for everyone and applying relevant accessibility standards to shepardconsulting.ai and our related digital products.
Conformance Standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with a wide array of disabilities — including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Measures We Take
- Semantic HTML structure with proper heading hierarchy, landmarks, and ARIA labels
- Keyboard navigation support across interactive elements
- Visible focus indicators for keyboard users
- A “skip to main content” link at the top of each page
- Color contrast ratios that meet or exceed WCAG 2.1 AA thresholds
- Alt text on meaningful images and ARIA labels on icon-only controls
- Form fields with explicit labels and error messaging
- Responsive design that works at zoom levels up to 200% and across screen sizes
- Video and audio content with captions or transcripts when published
- Regular review of new content and features for accessibility impact
Known Limitations
Despite our efforts, some parts of our site may not yet be fully accessible. Specifically:
- Some third-party embedded content (such as scheduling widgets or analytics overlays) may not fully meet our accessibility standards; we are working with vendors to address this.
- Older blog posts may contain images without descriptive alt text; we are auditing and updating these.
- AI-generated assessment output is plain text and not visually styled; it is readable by screen readers but may benefit from additional structure we are developing.
If you encounter an accessibility barrier not listed above, please let us know — we treat each report as an opportunity to improve.
Alternative Formats and Assistance
If you need information from this site in an alternative format (large print, plain text email, an accessible document, or read aloud by phone) we are happy to provide it. We aim to respond to accessibility requests within two business days and to provide the requested format within five business days where reasonably possible.
Contact Us About Accessibility
We welcome your feedback on the accessibility of shepardconsulting.ai. Please let us know if you encounter accessibility barriers or have suggestions for improvement:
Shepard Consulting, LLC — Accessibility Coordinator
Email: matt@shepardconsulting.ai
Phone: (303) 618-4061
Mail: 1104 McIntosh Ave, Broomfield, CO 80020
When contacting us, please describe the specific page or feature you had difficulty with, the assistive technology you were using (if any), and any error messages you encountered. This helps us reproduce and fix the issue quickly.
Enforcement
We are committed to resolving accessibility issues promptly. If you are not satisfied with our response to an accessibility concern, you may also contact the U.S. Department of Justice Civil Rights Division, which is responsible for enforcing the Americans with Disabilities Act (ADA).
Ongoing Effort
Accessibility is not a one-time task — it is an ongoing commitment. We review our site regularly, train our team on accessibility best practices, and incorporate accessibility considerations into every new page and feature we build.